This online directory was the result of a project led by InformOntario, the association of community information centres and practitioners across Ontario, with funding through the Ontario Ministry of Citizenship and Immigration Partnership Program. The project as a whole aims to build information support to newcomers in Ontario communities by strengthening collaboration at the local level between service providers in the community information and immigrant support sectors.
Waterloo Region is one of two pilot communities in which a local community information service provider has engaged immigrant support sector service providers to collaborate on a project to develop a community resource. Through this process, three local community information resources will be developed. The intention is to create resources that are both meaningful and sustainable for our local community.
The resource created by the Social Development Centre Waterloo Region and local members of an advisory group was this online searchable directory of services and programs in Waterloo Region, that includes a customized list of categories and top of mind resources that were identified as particularly top of mind for newcomers by the immigrant support service provider members of the advisory committee.
InformOntario’s objective is to build capacity for sustainable local information management practices working with both community information and immigrant support sectors. This is being done by synthesizing what is learned in the pilot communities into online training courses and toolkits of smart practices. For more information about the project and what is being done in the other pilot community (York Region), visit learning.informontario.on.ca
The Waterloo Region Immigrant Supports Directory was developed by the Social Development Centre Waterloo Region with input from a community advisory group made up of Waterloo Region based immigrant support support service providers. The information is refreshed weekly from the Waterloo Region Community Information Database which is maintained according established standards of practice which include daily scanning all print and electronic newspapers in the Region, ongoing data changes as new information is available as well as an annual formal update with each organization listed in the database.
The Social Development Centre Waterloo Region is dedicated to keeping up-to-date information on thousands of community programs, services and organizations within the Region of Waterloo, this information is shared widely to assist individuals, leaders and organizations with problem solving, planning and decision making.
Information Services provided through the Resource Centre on the 3rd floor of 151 Frederick Street in Kitchener include a Community Information Line where anyone can call to answers to any question they may have about Waterloo Region. In addition to this valuable service community information resources are published in print and electronic formats. These include directories and resources such as The Blue Book Directory of Community Services, the Basic Needs Guide and various pamphlets on community resources, services and activities throughout Waterloo Region. For more information, visit waterlooregion.org or call the Community Information Info line at 519-579-3800/ 1-877-579-3859
The Social Development Centre Waterloo Region is a member of InformOntario, InformCanada and the Alliance of Information and Referral Systems (AIRS). We follow established standards of practice for information services and information management. The Waterloo Region Community Information Database contains approximately 2,600 services and programs available to residents in Waterloo Region and is maintained by trained, experienced staff to ensure the accuracy and quality of the information that is maintained to support the Centre’s information services.
519-579-1096 ext *3006 • 1-877-579-3859
Social Development Centre Waterloo Region
151 Frederick St, Ste 300, Kitchener, ON Canada N2H 2M2
The purpose of the category definitions search is to present a list of the top services and programs that will likely prove useful to newcomers. In order to use this feature, select a category such as "Children and Youth" by checking the check box next to the category name. In order to see all top results in the category, do not enter any other search criteria, and click Search. A list of the top results for this area that were compiled by the Social Development Centre with the help of the community advisory groups will be displayed.
Made possible through financial support of the Ontario Ministry of Citizenship and Immigration